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Home Phone Features
Voice Mail: Never miss a call again. Voice Mail records messages from people who call when you are not available. You can access Voice Mail by calling from any phone in your home and away from home by calling your Home Phone number, plus online with visual Voice Mail in Home Phone Online Tools and with easy gadget. Voice Mail is available at an additional rate of only $1.95 per month with the Unlimited Nationwide plan and $3.95 per month with the Unlimited Michigan plan. For more information and commands, view the How-To Guide » page 3. Order Now! Caller ID: If your telephone is Caller ID-ready, the name and number of your caller will be displayed after the first ring. If "P" or "Private" is displayed, the name and number may have been blocked by the caller. If "Unknown Name", "Unknown Number", "Out Of Area" or "O" appears, the call is from an area that doesn't support Caller ID services.
Call Waiting: If you are on the phone when another caller is trying to reach you, you'll hear a beep or special tone to notify you that you are receiving another call.
Call Waiting ID: Combines Caller ID and Call Waiting features. A special tone alerts you to a waiting call and you also receive a visual display of the name and number of the person calling on your Caller ID display.
Call Forwarding: Forward or redirect your phone calls to an alternate phone number and never miss a call. Please note: If calls are forwarded to international numbers, long distance charges will apply. If calls are forwarded to a cell phone, any minutes or charges will be applied against the cell phone's wireless plan. Three-Way Calling: Allows you to add a third party to an existing conversation without operator assistance. This feature is available to Home Phone customers at no extra cost! Speed Dial: Allows you to program frequently dialed numbers so you can dial using just one digit. *66 Repeat Dialing: Allows you to automatically redial local calls when your first attempt reaches a busy number. *69 Call Return: Stores the number of the last person that called and lets you automatically dial that caller back. Second Line: For an additional cost, Second Line allows Home Phone customers to have two phone lines and separate Voice Mail boxes. Perfect for roommates and families with teenagers!
Anonymous Call Reject: By activating this feature, you can block unidentified calls for as long as you choose. Incoming calls from unidentified callers including those identified as Anonymous or Unavailable are automatically rejected. Unidentified callers will hear an announcement telling them to hang up, release their Caller ID information and then redial the number.
E911 (Enhanced 911): E911 is active for all customers when Home Phone is installed and enables an emergency dispatcher to automatically identify your name, phone number and address when you dial 911.
611 Customer Support: Live customer support is available 24 hours a day by simply calling 611 from your Home Phone. Enhanced Directory Assistance: You can now get movie listings, reverse number lookup, category (Yellow Page) search, horoscopes, lottery results, time, weather, sports scores, driving directions and more. Simply dial 411. Enhanced Directory Assistance is only $1.20 per call. Unlimited Directory Assistance: Don't worry about how much you and your family call 411! For one low monthly rate of $4.95, you can dial 411 as much as you like. There will be no per-use charge for both Enhanced Directory Assistance and Standard Local and National Directory listings. Unlimited Directory Assistance is available to Unlimited Nationwide calling plan customers only.
Note: Home Phone is not a powered service. Under certain circumstances, such as an electrical power outage and/or when Bright House Networks cable network or facilities are not operating, Home Phone may not be available. This would include the ability to access emergency 911. If your Digital Phone modem is equipped with a backup-battery, your phone service will be available during a local home power outage for as long as the battery power stays charged.
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